Pionex, also known as Paiwang Exchange, is a cryptocurrency platform designed for both beginners and experienced traders who want to automate their investment strategies. Launched in 2019 and registered in Singapore, Pionex has quickly gained recognition for its focus on quantitative trading and user-friendly automation tools. With 16 free trading robots—including grid trading, dollar-cost averaging, and trailing stop-loss—Pionex empowers users to execute 24/7 market strategies without constant monitoring.
This guide dives into everything you need to know about Pionex: its security measures, fee structure, available trading tools, and a step-by-step account setup process.
What Is Pionex?
Pionex is a crypto exchange built by the team behind BitUniverse, a well-known portfolio management app. The core team includes former engineers and product managers from major tech companies like Alibaba, Baidu, and Cheetah Mobile. What sets Pionex apart is its deep integration of automated trading robots, making it ideal for traders who lack time to monitor markets or want to remove emotional bias from their decisions.
The exchange aggregates liquidity from top platforms like Binance and Huobi, ensuring strong market depth and competitive pricing across over 290 cryptocurrencies. This means faster execution and reduced slippage, especially during volatile market conditions.
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Is Pionex Safe? Key Security Features
Security is a top concern when choosing any crypto exchange. Here's why Pionex stands out:
Regulated Operations with MSB License
Pionex holds a Money Services Business (MSB) license issued by the U.S. Financial Crimes Enforcement Network (FinCEN), confirming its compliance with anti-money laundering (AML) regulations. It also operates under regulatory oversight from the Monetary Authority of Singapore (MAS), adding another layer of legitimacy.
Backed by Reputable Investment Firms
The platform has received multi-million-dollar investments from leading venture capital firms:
- Gaorong Capital: Backer of Meituan and Xiaomi ecosystem companies.
- Shunwei Capital: Co-founded by Xiaomi’s Lei Jun; invested in NIO and iQIYI.
- ZhenFund: Founded by renowned angel investor Xiaoping Xu; supported startups like Xiaohongshu and Tiger Brokers.
These partnerships not only provide financial support but also validate Pionex’s long-term vision and operational integrity.
Advanced Account Protection
Pionex implements robust security protocols:
- Two-factor authentication (2FA) via Google Authenticator
- CAPTCHA-based login verification
- Encrypted data transmission
- Cold wallet storage for the majority of user funds
With daily trading volume exceeding $1.9 billion, Pionex demonstrates strong market confidence and liquidity stability.
Pionex Trading Fees: Simple & Transparent
One of Pionex’s biggest advantages is its straightforward fee model. Unlike many exchanges with complex tiered structures, Pionex charges a flat 0.05% trading fee for both makers and takers—among the lowest in the industry.
There are no hidden costs or platform token requirements to reduce fees, making it accessible even for new investors.
16 Free Trading Robots: Automate Your Strategy
Pionex offers 16 built-in trading bots, all free to use. These tools allow users to implement advanced strategies without coding or constant supervision.
Grid Trading Bot – The Most Popular Choice
The Grid Trading Robot is ideal for sideways or volatile markets. It works by placing buy and sell orders at predetermined price intervals within a set range—like casting a net over price movements.
When the price rises and hits a “grid line,” the bot sells; when it drops, it buys. This strategy profits from market fluctuations rather than directional trends.
Other popular bots include:
- Dollar-Cost Averaging (DCA): Automatically buys assets at regular intervals.
- Trailing Take-Profit: Locks in gains by following upward price trends.
- Leveraged Grid: Uses margin to amplify returns (with higher risk).
- Stop-Loss/Take-Profit: Protects capital by setting automatic exit points.
These tools help users maintain discipline, avoid emotional trading, and capitalize on market volatility.
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How to Open a Pionex Account: Step-by-Step Guide
Opening an account on Pionex takes just a few minutes. Follow these steps:
Step 1: Register Your Account
Visit the official website and enter your email address or phone number. You’ll receive a verification code via email or SMS. Complete the puzzle CAPTCHA to proceed.
Step 2: Set Up Two-Factor Authentication (2FA)
After logging in, go to Security Settings > Google Authenticator:
- Click "Bind"
- Open your Google Authenticator app
- Scan the QR code displayed on screen
- Enter the 6-digit code generated by the app
- Save the backup recovery key securely
⚠️ Never share or lose this key—it’s essential for account recovery.
Step 3: Complete KYC Verification
To increase withdrawal limits and ensure account security, complete KYC:
- Go to KYC Verification
- Fill in personal details
- Upload a government-issued ID (passport, driver’s license, or ID card)
- Submit a selfie holding your ID and a handwritten note saying “Pionex YYYY-MM-DD”
Approval typically takes under two hours. Once verified, your daily withdrawal limit increases from 15,000 USDT to 300,000 USDT.
Frequently Asked Questions (FAQ)
Is Pionex suitable for beginners?
Yes! Pionex is beginner-friendly thanks to its intuitive interface and pre-built trading robots. You don’t need prior experience to start using grid trading or DCA bots—just set parameters and let the system run.
Can I deposit fiat currency directly?
No, Pionex does not support direct fiat deposits. However, you can buy crypto on local exchanges like MAX (in Taiwan), then transfer it to your Pionex wallet using standard blockchain networks.
Are there any withdrawal limits?
Unverified accounts are limited to 15,000 USDT per 24 hours. After completing KYC, this increases to 300,000 USDT daily—sufficient for most retail traders.
Do I need to pay to use the trading robots?
No—all 16 trading bots are completely free. There are no subscription fees or premium tiers.
Is leverage available on Pionex?
Yes, some bots offer leveraged trading (e.g., up to 3x). However, leverage increases risk, so it's recommended only for experienced users who understand margin mechanics.
Does Pionex have customer support in English?
Yes, while the platform emphasizes Chinese-language support through Facebook and Telegram groups, English assistance is available via live chat and email support.
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Final Thoughts: Why Choose Pionex?
Pionex fills a unique niche in the crypto space by combining automation, low fees, and institutional-grade security. Whether you're a busy professional or a novice investor looking to build disciplined habits, its suite of free trading robots removes the emotional pitfalls of manual trading.
By leveraging proven strategies like grid trading and dollar-cost averaging, users can generate consistent returns—even in choppy markets.
If you're ready to explore algorithmic crypto investing with minimal effort, Pionex is one of the most accessible gateways available today.
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